Rep Group Services | Spec, Project Tracking & Service Support — Avanto

For Rep Groups

Rep Group Services · Pursuit to Service

Your workflow has twelve stages. We run the ones that keep every line moving.

Avanto works the rep group's side of the commercial interiors workflow: catalog and spec research across the lines you represent, project tracking, receiving and QC, install oversight, closeout, and post-occupancy service.

  • Entry Point
  • Sales & Specification
  • Operations
  • Finance & Service

Where Avanto works for you across the rep group workflow

Every stage of the industry workflow, in order. Highlighted stages are where Avanto carries the rep group's workload today.

Entry Point

Avanto service

The Avanto Assessment

We map your operations across all twelve stages, so you know exactly where time and margin are leaking before anything gets automated.

  • Operations mapping
  • All stages
Sales & Specification

Lead Generation & Business Development

Rep-led project pursuit

Avanto service

Design & Specification

We research catalog data and run spec reviews across every line you represent, and keep inventory planning current, so specifications hold up when they reach the dealer.

  • Catalog research
  • Spec review
  • Inventory planning
Operations

Quoting & Proposal

Dealer & manufacturer-led

Order Entry & Acknowledgment

Dealer & manufacturer-led

Avanto service

Order Management & Procurement Tracking

We track projects across every line you represent and report budget against actual, so you see slippage before your customer does.

  • Project tracking
  • Budget vs actual
  • Multi-line status

Manufacturing / Production

Build to order · lead-time mgmt

Avanto service

Logistics & Freight Consolidation

We handle receiving records, QC documentation, and inventory sync, so what arrived matches what was ordered on every line.

  • Receiving
  • QC
  • Inventory sync

Avanto service

Delivery & Installation

We coordinate install oversight, keeping dealer, installer, and manufacturer aligned on one schedule instead of three.

  • Install oversight

Avanto service

Punch List Resolution & Project Closeout

We coordinate the final walkthrough and track punch items to closure, so projects sign off on time and commissions release.

  • Final walkthrough
  • Punch closure
Finance & Service

Invoicing & Billing

Dealer & manufacturer-led

Avanto service

Warranty & Post-Occupancy Service

We intake service requests and coordinate moves, adds, and changes as the space evolves, keeping your customers supported long after installation.

  • Service requests
  • MAC coordination

Seven stages handled. Zero added headcount.

Avanto combines trained industry specialists with AI-powered automation, so the load of catalog research, project tracking, receiving and QC, install oversight, closeout, and service requests comes off your team's desk.

Workflow stages mapped
12
Stages Avanto runs for you
7
Connected workflow
1

Built to work with your systems

Strata integrates with industry-standard dealer and manufacturer systems including e-manage|ONE and NetSuite, sitting on top of those platforms rather than competing with them. Data flows between Strata and your partners' ERPs automatically.

One connected network: Strata connects manufacturers, reps, dealers, and installers, so every partner works from the same real-time information.

The result: fewer status calls, faster project cycles, and full visibility across every line you represent.

  • NetSuite
  • e-manage|ONE
  • Hedberg
  • HubSpot

Free · 5 minutes · Instant results

Not sure where to start? Take the Readiness Assessment.

Answer a short set of questions about how your agency handles specification support, project tracking, and service today. You'll get an instant readiness score and a personalized guide showing which parts of your workflow are ready for automation first.

Take the assessment
  1. Answer a few questions

    About your current workflows, systems, and team.

  2. Get your readiness score

    See instantly where you stand on operational AI.

  3. Receive your guide

    A personalized PDF with your first automation opportunities.

Frequently asked questions

What does Avanto do for manufacturer's rep groups?

Avanto runs seven of the twelve stages of the commercial interiors workflow for rep groups: the initial operations assessment, catalog and spec research across every line represented, project tracking with budget versus actual reporting, receiving and QC documentation, install oversight coordination, final walkthrough and punch closure, and post-occupancy service including moves, adds, and changes.

Can Avanto track projects across multiple manufacturer lines?

Yes. Multi-line tracking is the core of the rep group service. Avanto tracks every project across all the manufacturer lines an agency represents in one view, reporting budget against actual and flagging lead-time slippage on any line before it reaches the customer. That removes the need to log into each manufacturer's portal separately to assemble a status picture.

What is a MAC in commercial interiors?

MAC stands for moves, adds, and changes: the ongoing reconfiguration work a space needs after it is occupied, such as relocating workstations, adding seating for new headcount, or changing finishes. Avanto intakes MAC requests and coordinates them through to fulfillment, which keeps the account active and the relationship alive long after the original installation closed.

How do I know where to start with Avanto?

Start with the free Readiness Assessment, a five-minute set of questions about how your agency handles specification support, project tracking, and service today. You get an instant readiness score and a personalized guide showing which stages of your workflow are ready for automation first.

Ready to take the busywork off your project desk?

Let's walk through your workflow stage by stage and show you exactly where Avanto plugs in, starting with the lines that cost your team the most time today.