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As the commercial interiors market continues to evolve, commercial furniture dealers must adapt their sales, service, and operational strategies to stay competitive. With workplace transformation, hybrid environments, building repositioning, and sustainable design driving new buying behaviors, 2026 and 2027 present major opportunities for growth. We’ve compiled practical tips to help dealers increase margins and accelerate top-line revenue in the years ahead.
One of the strongest ways to boost margins is to deepen your role as a strategic partner—not just a product provider. Offering value-engineered solutions helps clients maximize their budgets while allowing dealers to maintain healthy profit levels. Expand your pre-sale services with:
By positioning these services as an essential part of the buying journey, dealers can command stronger closing rates and justify higher margins.
In 2026 and 2027, dealers should strategically expand into categories that continue to show strong margin potential. These include:
These offerings complement core product lines and often carry better markup than traditional furniture solutions—helping dealers grow average order size and profitability.
Dealer margins often depend on back-end efficiencies. Negotiate volume-based incentives, participate in dealer councils, and work closely with manufacturers to improve price protection and lead-time reliability. Stronger relationships can also yield:
Likewise, optimizing partnerships with installation teams reduces project delays and unexpected costs that threaten profitability. Strong relationships up and down the process are vital.
Clients increasingly begin their furniture search online. To grow top-line revenue, dealers must treat digital marketing as a core sales channel. This includes:
Dealers who consistently invest in content and SEO build long-term organic traffic pipelines that deliver high-intent leads.
Operational inefficiencies erode profits. In 2026–2027,dealers should implement standardized project management processes and digital tools to avoid margin leakage. (Avanto can help with this!) Focus on:
Streamlined operations reduce errors, protect profits, and improve customer satisfaction.
To stabilize revenue and increase lifetime customer value, consider offering:
Recurring revenue is one of the most reliable ways to strengthen financial performance year-round.