Responding to the pandemic challenge … some thoughts on dealer best practices

How Are You Responding to the Pandemic Challenge? 

What are the most effective dealer strategies for successfully negotiating the challenges of the COVID-19 pandemic? Based on our work with a broad range of dealers of various types, sizes and alignments over the past nine months, primarily on ways to work remotely and reduce transaction costs in the face of often severe gross margin dollar challenges, here are some of the common elements that we’ve seen most often among successful dealers 

  • They’ve developed the ability to maintain and operate the business remotely and also created a strong online presence, so that they can still sell effectively without having to physically be in front of people. 
  • They’ve adjusted their marketing to serve a hybrid customer base that includes both office-based and home-based end users. 
  • They’ve also adjusted their business model to respond to a lot more small orders than they saw in pre-COVID days. Those orders may or may not come with high gross profit but they all still take the same amount of man hours and effort to fulfill and best practices dealers have adjusted accordingly. 
  • They’re leveraging existing technology resources more effectively and pushing their dealership further down the path of digital transformation while minimizing disruptions to their existing business and technology infrastructure. 

No two dealers are alike, of course, and there’s no guarantee that what works for one will work for others. But if you aren’t at least exploring how changes like these might help your own business, now might be a good time to start. 

Want to find out more? Contact Avanto today.  

Contact Avanto

We work with many different industries, helping them navigate the digital transformation process. Reach out to us and see how Avanto can save your company time and money.

Testimonials

See what our otherclients have to say about Avanto

A True Partner

Avanto has been a true partner by every definition of the word to Pivot since the outset of doing business with them two years ago. Avanto’s deep understanding of the subtle nuances associated with running a successful furniture dealership combined with Avanto’s connections with automation industry leaders brings a competitive edge to their solutions offering unmatched by any RPA vendor in the marketplace.

Pivot – MillerKnoll Dealership

D365

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2020-07-13T15:29:38+00:00

Pivot – MillerKnoll Dealership

D365

Avanto has been a true partner by every definition of the word to Pivot since the outset of doing business with them two years ago. Avanto’s deep understanding of the subtle nuances associated with running a successful furniture dealership combined with Avanto’s connections with automation industry leaders brings a competitive edge to their solutions offering unmatched by any RPA vendor in the marketplace.

Successful Implementation & Programming

Avanto successfully helped Atmosphere Commercial Interiors by implementing and programming the software to process our vendor invoices. Contract furniture vendor invoices are complex with all the rules needed for freight, Tariff, tax, etc. Matt & Dan were able to work through all complex issues and provide a complete accurate product.

Atmosphere – Steelcase Dealership

Hedberg

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2020-07-13T15:43:56+00:00

Atmosphere – Steelcase Dealership

Hedberg

Avanto successfully helped Atmosphere Commercial Interiors by implementing and programming the software to process our vendor invoices. Contract furniture vendor invoices are complex with all the rules needed for freight, Tariff, tax, etc. Matt & Dan were able to work through all complex issues and provide a complete accurate product.

World Class Service

With Avanto’s industry expertise, back office processing experts and automation solutions we have dramatically reduced the time, effort and cost of processing the numerous transactions required to deliver world class service to our clients.

Mehmet Bakkaloglu, MSAT

CFO, Khameleon User

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2020-07-13T15:33:02+00:00

Mehmet Bakkaloglu, MSAT

CFO, Khameleon User

With Avanto’s industry expertise, back office processing experts and automation solutions we have dramatically reduced the time, effort and cost of processing the numerous transactions required to deliver world class service to our clients.

Responsive & Understanding

They are responsive, very understanding of our processes, and willing to work through the new invoice issues as they arise.

Jill Carlson, Senior Business Systems Analysis

Atmosphere Commercial Interiors

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2020-07-13T15:46:18+00:00

Jill Carlson, Senior Business Systems Analysis

Atmosphere Commercial Interiors

They are responsive, very understanding of our processes, and willing to work through the new invoice issues as they arise.
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